Here is a possible error checklist for 2D barcode readers.
- Check if the cables are connected to and from the barcode reader.
- The barcode reader functions via a USB cable from the computer to the reader; please ensure that this cable is connected correctly to both the computer and the reader.
- Try to put the reader in a different USB port on the computer.
- Sometimes, it can be a faulty USB port on the computer.
- Make sure that the readers are set up correctly.
- The settings on a barcode reader can be altered to behave in certain ways. Often, this is altered by scanning the corresponding barcode/QR code in the barcode reader's manual. This should be "Keyboard (HID)".
- Restart your computer.
- In some cases, a reboot of the computer is necessary to clear the data stream from the USB port.
Note:
* POS365 expects the read to end with a return /Enter tab. Make sure this is selected in the setup code.
* For guides in setting up 2D barcode readers, please see the section on hardware and/or our hardware connection guide: